1. Who We Are
Colombia Golf Travel ("we," "us," or "our") is a golf travel agency operating in Colombia and Latin America. We are the data controller for the personal information collected through our website and booking processes. You can reach us at info@colombiagolftravel.com.
2. What Data We Collect
We collect the following personal data when you use our website or request a quote:
Contact and booking information: Name, email address, phone number, nationality, passport details (when required for travel bookings), travel dates, destination preferences, and group size.
Communication data: Messages sent through our contact form or via email and WhatsApp.
Usage data: Browser type, IP address, pages visited, and time spent on the website (collected via cookies or analytics tools).
3. How We Use Your Data
We use your personal data to:
(a) Respond to inquiries and provide personalized golf package quotes.
(b) Process bookings and coordinate with hotels, golf clubs, and transport providers on your behalf.
(c) Send booking confirmations, itineraries, and relevant travel information.
(d) Improve our website and services through analytics.
(e) Comply with legal obligations where applicable.
We do not sell your personal data to third parties. We do not use your data for unsolicited marketing without your explicit consent.
4. Data Sharing
To deliver your golf package, we may share relevant personal data (such as name, phone number, and dates) with: golf clubs and courses, accommodation providers, transportation companies, and caddie services. These are our trusted partners who process your data only to fulfill your booking. We share only what is strictly necessary.
5. Cookies
Our website may use cookies to improve your browsing experience and collect anonymous usage statistics. These cookies do not personally identify you. You can disable cookies through your browser settings at any time, though some site features may be affected.
6. Data Retention
We retain your personal data for as long as necessary to fulfill your booking and comply with legal obligations. Inquiry data for trips that were not completed is deleted within 12 months of the last communication. Booking records are kept for up to 5 years for accounting and legal purposes.
7. Your Rights
You have the right to:
(a) Access the personal data we hold about you.
(b) Request correction of inaccurate data.
(c) Request deletion of your data (subject to legal retention obligations).
(d) Withdraw consent for any processing based on consent at any time.
(e) Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at info@colombiagolftravel.com.
8. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Communication via WhatsApp and email uses end-to-end or transport-layer encryption provided by those platforms. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to external sites (e.g., golf club websites, Instagram). These are not under our control, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing personal data with them.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date at the top. We encourage you to review this page from time to time. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
11. Contact
For privacy-related questions or requests, contact us at:
Colombia Golf Travel
Email: info@colombiagolftravel.com
Phone / WhatsApp: +57 320 492 1004
